Terms of service

OVERVIEW

This website is operated by Earth Power Nutrition Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Earth Power Nutrition Ltd.

Earth Power Nutrition Ltd offers this website, including all information, products and services available from this site, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Refund Policy and any other policies made available on our website.

Please read these Terms carefully before accessing or using our website. Nothing in these Terms affects your statutory rights as a consumer under applicable UK law.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a binding contract.

You may not use our products or services for any unlawful or unauthorised purpose, nor may you use the website in violation of any applicable laws or regulations.

You must not transmit viruses, malicious code or any other material designed to damage or interfere with the website or its operation.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, photographs, specifications and other information displayed on our website are accurate.

However, colours and product appearance may vary depending on your device or screen settings, and packaging may occasionally change without materially changing the product itself.

We reserve the right to modify or discontinue products and to limit quantities available for purchase where reasonably necessary.

Products should be used in accordance with the instructions and information supplied with them.

Information provided on our website concerning nutrition, wellbeing or our products is provided for general informational purposes and is not intended to constitute medical advice, diagnosis or treatment.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase products from Earth Power Nutrition Ltd.

Receipt of an order confirmation does not necessarily mean that your order has been accepted. A contract is formed when we accept your order and process it for fulfilment.

We reserve the right to refuse or cancel an order where reasonably necessary, including where a product is unavailable, incorrect pricing or product information has been displayed, payment cannot be authorised, or we reasonably suspect fraud or misuse.

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

Please ensure that your delivery and contact information is accurate when placing an order.

SECTION 4 – PRICES AND PAYMENT

Prices are displayed in pounds sterling (£) unless otherwise stated.

Prices, discounts and promotions may change from time to time. The price applicable to your order will normally be the price displayed when you place the order.

Any applicable delivery charges will be displayed before you complete your purchase.

Payment must be successfully authorised before an order can be processed.

If an obvious pricing or listing error occurs, we reserve the right to correct it. If you have already placed an affected order, we will contact you before proceeding where appropriate.

SECTION 5 – SHIPPING AND DELIVERY

We aim to dispatch and deliver orders within the estimated times shown on our website or during checkout.

Delivery times are estimates unless expressly stated otherwise, and circumstances outside our reasonable control may occasionally cause delays.

Customers are responsible for providing a complete and accurate delivery address.

If an order is delayed, lost or damaged during delivery, please contact us at info@earthpowernutrition.co.uk so that we can investigate.

SECTION 6 – RETURNS, REFUNDS AND CANCELLATIONS

Returns, refunds and cancellations are handled in accordance with our Refund Policy and applicable UK consumer law.

Nothing in our Refund Policy or these Terms limits any statutory rights you may have, including your rights in relation to goods that are faulty, damaged or not as described.

Because we sell consumable products, certain opened or unsealed products may not be eligible for return where an applicable hygiene or health-protection exception applies. This does not affect your statutory rights where a product is faulty, damaged or not as described.

Please refer to the Refund Policy available on our website for full details.

SECTION 7 – INTELLECTUAL PROPERTY

Unless otherwise stated, the content of this website, including our branding, logos, graphics, photographs, written content, product presentation and website materials, belongs to Earth Power Nutrition Ltd or is used by us with permission.

Such content is protected by applicable intellectual property laws.

You may use the website for your own personal, non-commercial purposes. You may not reproduce, distribute, modify, republish or commercially exploit our content without our prior written permission, except where permitted by law.

SECTION 8 – THIRD-PARTY SERVICES AND LINKS

Our website may contain links to websites, applications or services operated by third parties.

We are not responsible for the content, availability, privacy practices or services provided by independent third parties.

If you choose to access a third-party website or purchase products or services from a third party, their own terms and policies may apply.

SECTION 9 – SHOPIFY

Our online store is hosted using Shopify, which provides the ecommerce platform that enables us to offer our products and services online.

Purchases made from Earth Power Nutrition Ltd are transactions between you and Earth Power Nutrition Ltd, subject to these Terms and applicable law.

Shopify and other service providers may process certain information in order to provide the technology and payment infrastructure required to operate our store.

SECTION 10 – PRIVACY

Your personal information is handled in accordance with our Privacy Policy and applicable data-protection law, including the UK GDPR and Data Protection Act 2018 where applicable.

Please refer to the Privacy Policy available on our website for information about how we collect, use, store and protect personal information.

SECTION 11 – REVIEWS AND FEEDBACK

If you voluntarily submit a review, testimonial, suggestion or other feedback to us, you confirm that you have the right to provide that content.

You must not knowingly submit content that is unlawful, defamatory, misleading, infringing or otherwise inappropriate.

Where you provide a product review or testimonial for publication, you grant us permission to display and reproduce that content for reasonable business and marketing purposes, subject to applicable law and our Privacy Policy.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, availability, pricing, promotions, delivery charges or other information.

We reserve the right to correct genuine errors and update information where necessary.

SECTION 13 – PROHIBITED USES

You must not use our website:

• for unlawful or fraudulent purposes;
• to infringe the rights of Earth Power Nutrition Ltd or another person;
• to transmit malicious software or harmful code;
• to attempt to gain unauthorised access to the website or related systems;
• to scrape, copy or commercially exploit website content without permission where prohibited by law;
• to interfere with the security or proper operation of the website; or
• to submit deliberately false, abusive, defamatory or misleading material.

We may restrict access to our website where we reasonably believe these Terms have been breached.

SECTION 14 – PRODUCT AND HEALTH INFORMATION

Our products are food or nutritional products and are not medicines.

Statements and information provided on this website are intended for general informational purposes and should not be interpreted as medical advice or as claims that our products diagnose, treat, cure or prevent disease.

Individual responses to foods and nutritional products may vary.

Customers should read the product label, ingredients, directions and other information supplied with the product before use.

If you have a medical condition, are pregnant or breastfeeding, take medication, have allergies or have concerns about whether a product is appropriate for you, you should seek appropriate professional advice before using it.

SECTION 15 – AVAILABILITY OF THE WEBSITE

We aim to keep our website available and operating correctly, but we cannot guarantee uninterrupted or error-free access at all times.

We may temporarily suspend, update or modify parts of the website for maintenance, security or operational reasons.

SECTION 16 – LIABILITY

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot legally be excluded under UK law.

If you are a consumer, we are responsible for losses that are a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.

We are not responsible for losses that were not foreseeable when the contract was formed.

We supply products for private use unless otherwise agreed. If you use a consumer purchase for commercial or business purposes, different legal rights and limitations may apply.

Nothing in these Terms affects your statutory consumer rights.

SECTION 17 – EVENTS OUTSIDE OUR CONTROL

We will not be responsible for delays or failures caused by events outside our reasonable control.

This may include postal or courier disruption, severe weather, transport disruption, telecommunications failures, industrial action, government action or other circumstances that we could not reasonably prevent.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary, without affecting the validity of the remaining provisions.

SECTION 19 – WAIVER

If we do not immediately enforce a right under these Terms, this does not mean that we have waived that right.

SECTION 20 – ENTIRE AGREEMENT

These Terms, together with the policies and information expressly referred to within them, constitute the agreement governing your use of our online store and purchases made through it.

Nothing in this section limits any rights that cannot legally be excluded.

SECTION 21 – ASSIGNMENT

You may not transfer your rights or obligations under these Terms to another person without our written consent where such consent is reasonably required.

We may transfer our rights and obligations where permitted by law, provided doing so does not reduce your statutory rights.

SECTION 22 – GOVERNING LAW

These Terms and any contract between you and Earth Power Nutrition Ltd are governed by the laws of England and Wales.

If you are a consumer resident elsewhere in the United Kingdom, you may also benefit from mandatory protections provided by the law applicable where you live.

Nothing in these Terms restricts any rights you may have regarding the courts in which you are legally entitled to bring proceedings.

SECTION 23 – CHANGES TO THESE TERMS

We may update these Terms from time to time, for example to reflect changes to our business, website, products or applicable law.

The current version will be published on this website.

Changes will not retrospectively remove statutory rights relating to purchases already made.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms, our products or an order can be sent to:

Earth Power Nutrition Ltd

Email:
info@earthpowernutrition.co.uk

Registered/business address:
82 Tame Street East
Walsall
England
WS1 3LA
United Kingdom

Company registration number:
13247716

VAT number:
GB 512 3278 20

Last updated: 23 August 2026